Privacy policy

Last updated: 21 November 2025

The GIN WAYNE® Shop operates this shop and this website, including all related information, content, features, tools, products and services, to provide you as a customer with a personalised shopping experience (the “Services”). The GIN WAYNE® Shop is based on Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use or share personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is any conflict between our general terms and conditions and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing and sharing of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use and sharing of your data as described in this Privacy Policy.

Which personal data do we collect or process?

When we use the term “personal data”, we refer to information that identifies you or another person, or can be directly associated with you. Personal data does not include information that is collected anonymously or that has been anonymised so that it cannot be used to identify or link to you. Depending on how you interact with the Services, where you live and what the applicable law permits or requires, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

• Contact details including name, postal address, billing address, delivery address, telephone number and email address.
• Financial data including credit card, debit card and bank account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
• Account information including username, password, security questions, configurations and settings.
• Transaction information including items you view, add to your basket, add to your wishlist or purchase, return, exchange or cancel, as well as your past transactions.
• Communication with us including information you provide when communicating with us, for example when submitting a customer support request.
• Device information including information about your device, browser or network connection, IP address and other unique identifiers.
• Usage information including information about your interactions with the Services, including how and when you browse or interact with the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you We collect data when you create an account, access or use the Services, communicate with us or otherwise provide your personal data to us.
• Automatically through the Services We collect data from your device or when you use our products or Services or visit our website, including through the use of cookies and similar technologies.
• From our service providers We collect data when we engage service providers to enable certain technologies and when they collect or process personal data on our behalf.
• From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

• Providing, customising and improving the Services. We use your personal data to provide the Services to you. This includes fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining and managing your account, organising shipping, facilitating returns and exchanges, enabling you to leave reviews and creating a personalised shopping experience for you, for example by recommending products based on your purchases. This may include using your personal data to better customise and improve the Services.
• Marketing and advertising. We use your personal data for marketing and advertising purposes, such as sending marketing and promotional communications by email, SMS or post, and showing you online advertisements for products or services on our Services or other websites, including based on items you have previously purchased or added to your basket and other activity related to the Services.
• Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding potential fraudulent, illegal, unsafe or malicious activity, protect public safety and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login details. We strongly recommend that you do not share your username, password or other access credentials with others.
• Communication with you. We use your personal data to provide customer support and effective Services, respond to your requests promptly and maintain our business relationship with you.
• Legal reasons. We use your personal data to comply with applicable law or respond to lawful processes, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual legal disputes or other adversarial proceedings, and to investigate or enforce potential violations of our terms or policies.

How do we share personal data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• For Shopify, this includes vendors and other third parties that provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfilment and shipping).
• We share personal data with business and marketing partners who provide marketing services for you and show you advertising. For example, we use Shopify to support personalised advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you in order for targeted advertising and marketing based on your online activities across different merchants and websites to be shown to you.
• When you request or otherwise consent to share information with third parties, for example to have products delivered to you, or when you use social media widgets or login integrations.
• We share personal data with our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, and Shopify collects and processes personal data about your access to and use of the Services to provide and improve the Services for you. Data you submit to the Services is shared with Shopify and third parties, who may be located in countries other than your country of residence, in order to provide and improve the Services for you. To protect, expand and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our shop, with other merchants and with Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our shop, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information on how Shopify uses your personal data and what rights you have, please refer to the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding the personal data listed here via the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on those websites. Information you provide in public or semi-public areas, including on third-party social networking platforms, may be visible to other users of the Services and/or users of those third-party platforms, without restrictions on its use by us or by a third party. The inclusion of such links by us does not imply that we endorse the content of those platforms or their owners or operators, unless expressly stated within the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who are not of legal age in your country. If you are the parent or guardian of a child who has provided us with personal data, you may contact us using the contact details below to request deletion of that data. As of the effective date of this Privacy Policy, we have no knowledge that we “share” or “sell” personal data of individuals under the age of 16 (as defined under applicable law).

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and therefore we cannot guarantee “perfect security”. Additionally, information you send to us may be at risk during transmission. We recommend not using insecure channels to send sensitive or confidential information.

The length of time we retain your personal data depends on various factors, including whether we need the data to operate your account, provide you with Services, meet legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute, may apply only under certain circumstances, and in some situations we may lawfully decline your request.

• Right of access. You may have the right to request access to the personal data we hold about you.
• Right to deletion. You may have the right to request that we delete the personal data we hold about you.
• Right to correction. You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party under certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send you promotional emails. You may unsubscribe at any time using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or your orders.

You may exercise these rights where indicated within the Services or by contacting us using the contact details below. More information on how Shopify uses your personal data and the rights you have, including rights related to data processed by Shopify, can be found at https://privacy.shopify.com/en.

You will not suffer any disadvantage from exercising these rights. Where required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may appoint an authorised agent to submit requests on your behalf. Before accepting such a request from an agent, we will require proof that you have authorised the agent to act on your behalf. In some cases, we may also require you to verify your identity directly with us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision by contacting us via the details provided below or by submitting a complaint to the relevant data protection authority. For the European Economic Area, a list of competent supervisory authorities is available here.

International transfers

Please note that we may transfer, store and process your personal data outside the country where you reside.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant authority in the United Kingdom, unless the transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last updated” date accordingly and provide any notification required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by telephone, by email at office@ginwayne.at or by post at:
Gin Wayne GmbH, Hauptplatz 24, 9100 Völkermarkt. For the purposes of applicable data protection laws, we are the data controller responsible for your personal data.